Arthur Yuan

Responsible for building and scaling a predictable pipeline engine across inbound, outbound, and channel motions. This role owns global pipeline creation targets and works closely with sales, marketing, and channel teams to ensure alignment on strategy, segmentation, and execution. They lead and develop SDR teams, setting clear performance expectations while fostering a strong, sustainable culture. The role also focuses on optimizing processes like inbound speed-to-lead and outbound effectiveness, improving conversion rates, and standardizing messaging and playbooks. In a partner-driven environment, they ensure SDR efforts complement—not compete with—channel partners, helping drive qualified pipeline through those relationships. Ultimately, the role is accountable for pipeline performance, tracking key metrics like meetings, opportunities, and overall pipeline generation, and providing clear forecasting and insights to leadership.

Brivo is a good place for sales people who want to sell a product that matters. We protect people and places, and customers care about getting it right. You’ll work with a team that wants to grow, and you’ll have room to try new approaches and build something larger. 

I’ve spent more than 20 years in sales and sales leadership. I started in banking as a Small Business Manager at Bank of America, then moved into software sales at Qualtrics, where I went from Account Executive to Regional Sales Development Manager and then Sales Manager. After that I led sales development and inside sales at Lucidchart, led sales at Via and Pronto, and was a Senior Manager of Sales at Verkada. I also do independent SaaS consulting on sales development and sales operations. I joined Brivo in January 2026. My approach to leadership is simple: I’ve made plenty of sales mistakes, so I can help my team avoid them. 

Be ready to talk about your numbers and how you reached them, as well as how you’ve handled a lost deal. For sales roles, bring examples of how you find and develop new accounts. We value people who are honest about what went well and what didn’t, and who learn quickly. Ask about our customers and how we sell, because it shows you’re thinking like part of the team.